Who we are

Last Updated: 02/10/2024

At Gems & Joys, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us through our website and services. By using our website, you agree to the practices outlined here.

Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping address, and payment details when you place an order.
  • Non-Personal Information: Information about your device, browser type, and how you interact with our website (e.g., pages viewed, time spent).

How We Use Your Information

We use the information we collect for the following:

  • Processing and fulfilling your orders
  • Sending you order updates and customer support information
  • Providing personalized recommendations
  • Improving our website and services based on customer feedback
  • Sending promotional materials, if you opt-in to receive them

How We Protect Your Information

We use industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. This includes secure data storage, encryption, and restricted access to personal data.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted third-party partners who assist us in operating our website and fulfilling your orders. These partners are obligated to keep your information confidential and secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences in your browser settings but note that disabling cookies may affect certain functionalities of our website.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Update or Correct inaccurate data
  • Request Deletion of your personal information under certain conditions
  • Opt out of promotional communications at any time

To exercise these rights, please get in touch with us at support@gemsandjoys.com.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if significant changes are made.

Contact Us

If you have any questions about our Privacy Policy or data practices, please get in touch with us at:

Gems & Joys

Email: support@gemsandjoys.com

Phone: +92 317 5158127